Privacy Policy
The limited liability company with the name BGI-Europe Single Member S.A. has as its main priority the protection of the personal data it processes. For this purpose, it constantly complies with the applicable legislation on the Protection of Personal Data. This Privacy Policy (or “Policy”) aims to inform the Company’s customers, partners and suppliers, as well as the persons who contact it to submit requests, etc., about the personal data that is collected and processed by the Company, as well as for the manner and for the purposes of collection, storage, use and transmission of said information, as the case may be. It is also intended to inform you of the rights you have based on the legislation for the protection of personal data.
This Privacy Policy may be revised from time to time, if deemed necessary, without prior notice to you. For this reason, please check this Policy at regular intervals in order to be informed of the existence of modified versions.
1. Controller and General information
i. Data Controller:
BGI-Europe Single Member S.A. (“BGI”) based in VIP Koropi >, Archimidos 108 street, with A.F.M. 801451124 and D.O.Y. F.A.E. Athens, tel: 210 665 9934, e-mail: Info@bgi-europe.com, website: https://bgi-europe.com/, informs that, for the purposes of carrying out its business activities, it in the processing of personal data of its customers, in accordance with the applicable national legislation and the European Regulation 2016/679 for the protection of natural persons against the processing of personal data and for the free movement of such data (General Data Protection Regulation, hereinafter “Regulation”), as applicable. For any issue related to the processing of personal data, you can contact Magdalini Malliarou directly by calling: (+30) 210 665 9934 or by sending an email to info@bgi-europe.com
ii. Brief explanations – Definitions:
- What does the term “personal data” mean
Personal data or data of a personal nature means any information concerning an identified or identifiable natural person (“data subject”). An identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier such as a name, an identity number, location data, an online identifier or one or more factors that characterize the physical, physiological, genetic, psychological, economic, cultural or social identity of the natural person in question.
- What does the term “processing” mean
Processing means any act or series of acts carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, information retrieval, use, disclosure by transmission, dissemination or any other form of disposal, association or combination , the restriction, deletion or destruction.
- What does the term “controller” mean?
A controller is defined as the natural or legal person, public authority, agency or other body which, alone or jointly with others, determine the purposes and manner of personal data processing. Where the purposes and manner of such processing are determined by Union law or the law of a Member State, the controller or the specific criteria for his appointment may be provided for by Union law or the law of a Member State.
- What does the term “Processor” mean
A processor is defined as the natural or legal person, public authority, agency or other body that processes personal data on behalf of of the Controller.
- What does the term “Third Party” mean
A third party is defined as any natural or legal person, public authority, agency or body, with the exception of the Data Subject, the controller, the executor the processing and the persons who, under the direct supervision of the controller or processor, are authorized to process the personal data,
- What does the term “Consent” mean
Consent is defined as any, after being informed, free, specific and clear indication of the wishes of the person to whom the data refer, by statement or clearly affirmative action indicating agreement to the processing of personal data concerning it.
In cases where the processing of personal data is based on the consent of the Data Subject, the Company always ensures that the consent is obtained in a correct and legal manner from the Data Subjects.
2. What personal data we collect about you, how
Your personal data that we collect and process are absolutely necessary, necessary and suitable for achieving our intended purposes and are summarized as follows:
A. Customer information
We collect names, addresses, contact information (phone, email and/or postal address), VAT number.
B. Information of suppliers and partners (as long as they are natural persons or sole proprietorships with a name that is identical to the details of a natural person)
We collect the details of your business (l. e.g. full name(s), addresses, telephone numbers, VAT number, type of store), data and contact data of employees of your company, when and if required for the execution of any contract/agreement you have entered into with the Company, as well as data concerning the activity of your business and, specifically, information regarding your possible direct or indirect collaboration with government bodies, but also information regarding the possible imposition of sanctions on your business related to its activity, by competent authorities.
C. Financial Data
Our Company collects receipts/invoices, purchase orders and other historical financial records transaction details as required by tax law and for as long as a legal dispute may arise.
D. Information when you contact the Company
When you contact us by phone, email, contact form or post to submit a request, complaint, complaint or query, you are not required to provide us with your details . However, your contact details, i.e. name, telephone number, email and/or postal address, are particularly useful to us or, in some cases, necessary, in order for the Company to investigate your complaints or complaints, to answer questions, to gives clarifications and to provide you with an excellent level of service.
The personal data processed by the Company are kept in written form and/or by electronic means.
We point out that with regard to the personal data we collect directly from you as customers, you must inform us of any change in the data concerning you without delay, as well as respond to each of our requests for updates, otherwise the Company has the right to search by any legal means.
3. Processing purposes
The Company processes and uses the personal data it collects and/or you provide us for the following legal purposes:
a. Sale of products and provision of services:
We collect the data of our customers in order to perform our obligations from the contract with them (sale, provision of services, etc. .).
b. Order Fulfillment:
We collect the information of our customers and third parties in order to fulfill orders, deliver our products and fulfill our mutual obligations.
c. Cooperation with suppliers and partners:
The Company processes the personal data of suppliers and partners, for the purposes of serving the cooperation between us in the context of the execution of a relevant cooperation agreement and to fulfillment of the Company’s legal obligations provided for in the current legislation. Furthermore, the Company processes personal data for the purposes of safeguarding its legitimate interests as well as its transparency, commercial reputation and reliability in the context of its commercial activity and minimizing the risks from entering into cooperation contracts with suppliers or from any its involvement in situations that may be related to a violation of the relevant competition legislation, etc.
d. To safeguard and protect our legitimate interests, both yours and ours:
Thus, we use closed circuit television (CCTV) and security cameras in order to to be able to protect the safety of individuals, our materials and our facilities. We also use special security software designed to detect and prevent malicious activity. In particular, when you visit our web pages, we use information such as IP address, location information, the type of users’ devices to detect or prevent fraud or abuse of our website. Furthermore, we process your personal data to the extent that it is absolutely necessary to conduct research to improve the quality of our services, support, exercise, establish our legal claims, generally organize and develop our business activity, ensure reliability and transaction security.
e. Compliance with our legal obligations:
In order to comply with a certain obligation imposed by law, such as when we accept orders or decisions from courts or public authorities, we will process your personal data in order to respond to such requests or where regulatory compliance is required for tax purposes. Thus the Company collects receipts/invoices, purchase orders and other financial records, as required by tax legislation and for as long as this legislation requires or a legal dispute may arise.
f. Promotion of the Company’s products and services:
In order to communicate with you and present its products and services but. As long as you have consented to this, under the specific conditions set by the legal framework, we will send you an advertising message and ask you, if you wish, to fill in an expression of interest form in order to get in touch with you. to evaluate and analyze our market, customers, products and services (eg asking you what you think about our products and services and conducting customer surveys), so that we can track, to review and improve the products and services we offer, to generate aggregate reports and statistical analysis of transactions, and to maintain internal records.
g. Customer service and handling requests:
When you contact the Company through our call center or other forms of communication (e.g. by email, or by post) , to submit questions, service requests, orders, complaints, or requests for clarification, you may be asked for your contact information. The purpose of the Company is to be able to provide you with an excellent level of service, to investigate your complaints or complaints, to answer questions, to inform you about the progress of your requests, to improve its products and services and to constantly evolve.< /p>In all the above cases, the Company respects and observes all the basic principles of processing imposed by the General Data Protection Regulation and the law. Personal data are processed lawfully and legitimately. Also, they are collected only for limited, clearly defined and legal purposes, as described above, and their processing must not deviate from these purposes. Furthermore, we take care to collect only the absolutely necessary personal data, which must be accurate, up-to-date and not kept for a period of time longer than is necessary to achieve the purposes of the processing. It is pointed out that we comply with the obligation of transparency towards the Data Subjects and take the appropriate security measures for personal data. Any persons who may have access to the personal data we collect and are authorized to process them are bound by confidentiality clauses and the obligation to maintain confidentiality.
The Company processes your personal data only for its legitimate purposes, as stated above. In the event of a change in the purpose of the processing, you will be informed again in order to be able to fully exercise your rights.
Compliance with the above principles must always be easily demonstrable (“accountability” principle) through the establishment of appropriate internal regulations, procedures and other measures which may include the implementation of appropriate data protection policies by the Controller (i.e. the Company).
4. Legal basis for processing your personal data
We process the personal data you provide us only when we have ensured that there is the necessary legal basis for each processing purpose. In particular, the legal basis for processing your personal data will be, as the case may be, corresponding to the enumeration of the above purposes, one of the following:
(a) the necessity to process your data in the context of the performance of our contractual obligation or during the pre-contractual stage at your request for the provision of our services to you, in which case the processing of your data will be necessary for the performance of a contract (Article 6 para. 1 b of the GDPR),
(b) the safeguarding and protection of our legal interests (Article 6 par. 1 f of the GDPR).
(c) compliance with our legal obligation (Article 6 para. 1 c of the GDPR)
(d) your consent under the conditions set by the legal framework (article 6 par. 1 a’ of the GDPR)
5. Period of storage of personal data
BGI keeps the personal data collected for the above purposes for as long as necessary depending on the case. In particular, the data storage period is defined per case of processing as follows:
– When the processing is carried out on the basis of a contract or for the purpose of providing services, your personal data is stored in principle for the entire duration of the contract and for at least five years from the end of the year of its termination or expiration. It is possible to retain them for a longer period of time if this is necessary for specific reasons related to the type or performance of the contract and/or for the establishment, exercise, and/or support of legal claims based on it, as well as the fulfillment of of our relevant legal obligations
– We will also keep your account data for as long as you keep it and you have not requested its deletion.
– To the extent reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we retain some of your information as required , even after your account is terminated or even if we no longer need to provide you with your services, to the extent necessary to fulfill our legitimate interests or to comply with our relevant legal obligations.
– When the processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions impose.
– For the purposes of promoting products and services (marketing activities), your personal data are kept in accordance with the respective purposes for which they have been collected and in any case they are kept until the fulfillment of the purpose of their collection, otherwise until the withdrawal of consent your, whichever occurs first. This data, in any case, is deleted or made anonymous usually within a maximum period of 14 months.
6. Sharing data with third parties
We do not transmit your personal data to third parties, except in exceptional cases where we transmit the data if the legal conditions are met, in order for them to help us carry out the above processing purposes. The recipients in question are the companies that belong to the same Group as the company (e.g. for the purpose of storing personal data due to the sharing of information systems) or other reliable partners.
The Company allows access to your personal data to members of its staff (to the extent necessary for the performance of their duties), as well as to companies-partners of the Company who provide it with systems and services which are necessary for the Company to provide its Services to you.
Our employees and our staff in general, who process your personal data, treat them with the strictest confidentiality and secrecy, have a sufficient and significant level of knowledge to protect them and are bound by a confidentiality clause or are under the appropriate regulatory obligation of confidentiality.
In cases where, within the framework of the above collaborations, the Company’s partner companies process your personal data on behalf of the Company, the Company has legally ensured by entering into written contracts with said partner companies that the conditions are met and sufficient assurances are provided to implement appropriate technical and organizational measures so that said processing ensures the protection of your rights.
Your personal data is also shared with external partners, security companies, lawyers, law firms, consulting firms, debtor information companies to the extent that this becomes necessary for the processing and settlement of each critical case, as well as services, enforcement bodies of law and other third parties in the exercise of their powers and in accordance with the legislative provisions.
We inform you that we will provide personal data to judicial, tax or other competent authorities in order to comply with a legal obligation or court order or decision.
7. Transfer of your personal data to third countries
We inform you that depending on the conditions of the respective Service, we transmit your data inside and outside the EU. in order to better provide our Services to you and in order to strictly serve the purposes that we communicate to you per Service and in these terms, in cases where third party companies that provide us with systems or services are established or provide these services to the Company from third countries . In all cases, we comply with all our legal obligations regarding the protection of personal data, examine the degree of compliance of our partners with the requirements of the personal data legislation and enter into written contracts with the aim of assuming on their behalf all the obligations they carry from the legislation in order to ensure the same or a higher level of protection of your data compared to the level of the relevant European legislation.
Reasons for the transmission of your personal data may be the case-by-case applicable guarantees per case of the recipient such as adequacy decisions of the European Commission or standard contractual clauses as approved by the European Commission and in force from time to time. In the absence of these, the transmission is subject to a specific derogation in accordance with the requirements of the Regulation. In addition, the transmission may be carried out on a case-by-case basis due to the establishment, exercise or support of legal claims or when the transmission is required based on a court decision, administrative authority or international agreement or legitimate interests of the Company by way of exception. We ensure that in each case an appropriate level of protection exists and that the transfer is legal.
8. Security
The Company has taken all the necessary measures, organizational and technical, in order to safeguard the security of the provision of the Services, as well as the observance of the confidentiality of the information stored in its Services.
Access to the Services is provided at your initiative and not the Company’s. You are responsible for having at your own expense the necessary equipment (e.g. personal computer), software, telecommunications equipment as well as any service necessary to gain access to the Company’s Services and websites.
You are responsible for protecting your computer and systems from viruses and malware.
The Company has taken, as far as possible, all the necessary security measures to protect the websites from viruses and other malicious software and controls access to the websites with security systems to prevent attacks and other unauthorized actions, not however, it guarantees that the content of the website through which it provides its Services is free of viruses, errors and other harmful elements and is not responsible for any damage caused to you, your software or files, as well as for any damage that you may suffer from the above causes. In any case, the way the internet works and the fact that it is free to anyone does not allow guarantees to be provided that unauthorized third parties will never be able to violate the technical and organizational measures in place by accessing and possibly using personal data for unauthorized and/or illegal purposes.
9. Use of cookies
Our sites use cookies to allow you to access our Services. You can find out more about the Cookies Policy of the Companies at the following address here.
10. Connection to other websites
This website may link to other websites that are beyond our control, and other websites that are beyond our control may link to this website. Although we try to ensure that our website only links to websites that share the same privacy and security criteria, we are not responsible for the protection and privacy of any information you provide to other websites once you leave the website. place of our Company. The Company recommends that you exercise caution and review the applicable privacy statement on such websites.
11. Transmission of data to debtor information companies
In the event that you have entered into a contract with the Company regarding a Service for which you have undertaken to pay a fee and your debt to the Company becomes overdue and is not settled, we inform you that your contact information and information regarding the debt will be announced to a debtor information company for the purpose of informing you in accordance with Law 3758/2009, as amended and in force. If your information is not accurate, you must notify the Company immediately.
12. Your rights under the General Data Protection Regulation
Right to information & access: You have the right to access your data and receive additional information about its processing. You can exercise your right to information and access by sending your request to the email info@bgi-europe.com or via contact form of the website.
Right to rectification: You have the right to request the correction, amendment, completion and updating of your data. You also have the right to be informed about the recipients of the data, if you wish. You can exercise the right to rectification by sending your request to the email info@bgi-europe.com or via contact form of the website.
Right to erasure: You have the right to request the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In the remaining cases (such as indicatively when there is a contract, an obligation to process personal data imposed by law, public interest), the said right is subject to specific limitations or does not exist depending on the case. You also have the right to be informed about the recipients of the data, if you wish. You can exercise the right to deletion by sending your request to the email info@bgi-europe.com or via contact form of the website.
In your request please specify what action you wish us to take and for what purpose, for example if you wish us not to contact you again for promotional purposes, the appropriate action may be to limit the processing of your data and not deleting them.
Right to restriction of processing: You have the right to request the restriction of processing of your personal data when:
(a) the accuracy of the personal data is disputed and until verification,
(b) the processing is illegal and you request the restriction of use of your personal data instead of deletion,
(c) the personal data are not needed for the purposes of processing, but are nevertheless necessary for the establishment, exercise, support of legal claims,
(d) you object to the processing and until it is verified that there are legitimate reasons concerning us that override the reasons for which you object to the processing. You also have the right to be informed about the recipients of the data, if you wish. You can exercise the right to restrict processing by sending your request to the email info@bgi-europe.com or via contact form of the website.
Right to object to processing: You have the right to object at any time to the processing of your personal data when it is necessary for the purposes of legitimate interests pursued by us as controllers, as well as processing for the purposes of direct commercial promotion. You can exercise your right to object by sending your request to the email info@bgi-europe.com or via contact form of the website.
Right to portability: You have the right to receive your personal data free of charge in a format that will allow you to access, use and process it, and to request from us, if technically possible, to transfer your data directly to another controller. This right applies to the data you have provided to us and the processing thereof is carried out by automated means on the basis of your consent or in execution of a relevant contract. You can exercise your right to portability by sending your request to the email info@bgi-europe.com or via contact form of the website.
Right to withdraw consent: You have the right to withdraw your consent, insofar as it was obtained for the intended processing, at any time.
In addition to the individual special forms provided for the exercise of each right, you can exercise your above rights by email, by sending a message to the email address info @bgi-europe.com
In all the above cases we will make every effort to respond to your request within thirty (30) days of its submission. This deadline may be extended for an additional sixty (60) days, if deemed necessary, taking into account the complexity of the request and the number of requests, in which case we will inform you within the aforementioned thirty (30) day deadline.
13. Submitting a complaint to the Personal Data Protection Authority
In the event that you consider that we have not sufficiently satisfied your request and the protection of your personal data is affected in any way, you can file a complaint through a special online portal to the Personal Data Protection Authority (Athens, Kifisias Avenue 1-3, PO Box 115 23 | tel: +30 210 6475600), email: complaints@dpa.gr .
14. Changes to the Privacy Policy
The information on our company’s privacy policy reflects the current state of data processing on our website. In case of changes in data processing, this data protection information will be updated accordingly. Our website will always have the latest version of this data protection information so that you are informed of the scope of data processing on our website. We encourage you to always be aware of how we process and protect your personal information. All future changes regarding this Privacy Statement will be announced in good time before such changes become effective.
Last updated: Friday 14/07/2022
